Erinevus lehekülje "ITIL 2011 5 osa" redaktsioonide vahel

Allikas: Teadmusbaas
2. rida: 2. rida:
  
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Strategy Teenuse strateegia]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Strategy Teenuse strateegia]
 
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Design Teenuse projekteerimine]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Design Teenuse projekteerimine]
 
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Transition Teenuse käivitamine kliendi juures]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Transition Teenuse käivitamine kliendi juures]
 
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation Teenusehaldus]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation Teenusehaldus]
 
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_CSI_-_Continual_Service_Improvement Pidev teenuse parendamine]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_CSI_-_Continual_Service_Improvement Pidev teenuse parendamine]
  

Redaktsioon: 11. oktoober 2016, kell 12:50

ITIL v 2011 5 peamist osa (raamatut) on:

  1. Teenuse strateegia
  2. Teenuse projekteerimine
  3. Teenuse käivitamine kliendi juures
  4. Teenusehaldus
  5. Pidev teenuse parendamine

ITIL 2011 Wiki pealeht

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