Erinevus lehekülje "ITIL 2011 5 osa" redaktsioonide vahel

Allikas: Teadmusbaas
3. rida: 3. rida:
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Strategy Teenuse strateegia]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Strategy Teenuse strateegia]
 
# [[Teenuse projekteerimine]]
 
# [[Teenuse projekteerimine]]
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Transition Teenuse käivitamine kliendi juures]
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# [[Teenuse käivitamine kliendi juures]]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation Teenusehaldus]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation Teenusehaldus]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_CSI_-_Continual_Service_Improvement Pidev teenuse parendamine]
 
# [http://wiki.en.it-processmaps.com/index.php/ITIL_CSI_-_Continual_Service_Improvement Pidev teenuse parendamine]

Redaktsioon: 16. november 2018, kell 07:25

ITIL v 2011 5 peamist osa (raamatut) on:

  1. Teenuse strateegia
  2. Teenuse projekteerimine
  3. Teenuse käivitamine kliendi juures
  4. Teenusehaldus
  5. Pidev teenuse parendamine

ITIL 2011 Wiki pealeht

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